Customer Services
Good customer service is what makes the difference when buying great design. We have made every effort to be as clear as possible about the way things work so that your expectations can be met.
Where products are to order, (and not from stock) as much as we would - in an ideal world - like to be able to guarantee delivery times, it is beyond our jurisdiction. We source products from top end designers and design houses all over the world, which means we will only ever be able to provide THEIR given delivery times. At Harmer, we promise to keep communicating with you whether your order is on time or if there is any delay.
We thank you for understanding that when you order products made especially to suit your requirements, in the unlikely event that there is a fault, we will make it a priority to take care of any concerns that you have as a matter of absolute urgency. YOU, the customer are our priority.
We want YOU to enjoy the shopping experience at leighharmer.com as much as the designs that you buy, so please feel free to contact us with your feedback so that we can make this website as friendly to browse and easy and enjoyable to use as possible.
Got any ideas? Looking for a product that you can't see and want to find out more about? Please contact us and we'll do our best to source whatever it is that you're after.
